Privacy Policy | Space Micro Devices

Privacy Policy

Last Updated: July 6, 2026

1. Introduction

Space Micro Devices Pvt Ltd (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://spacemicrodevices.in or interact with us for electronic component inquiries and orders.

This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

2. Information We Collect

We collect information to provide quotes, process orders, and support your design needs.

Data Type Examples Source
Business Contact Data Name, company, designation, work email, phone, GST number, shipping/billing address Inquiry forms, RFQ emails, phone calls, trade shows
Technical Data BOM lists, project name, application details, quantities RFQ forms, emails to FAE team
Transaction Data PO details, order history, payment status, invoices Orders placed with us
Website Usage Data IP address, browser type, pages visited, time spent Cookies, Google Analytics

We do not intentionally collect sensitive personal data like Aadhaar, financial passwords, or health data.

3. How We Use Your Information

  1. Order Fulfillment: Process quotes, confirm stock, manage logistics, raise invoices.
  2. Technical Support: Provide FAE design-in support, share datasheets, manage design registrations with manufacturers like Samsung/Walsin.
  3. Communication: Respond to inquiries, send order updates, provide PCN/EOL notifications.
  4. Marketing: Send newsletters about new products or line card updates. You can opt-out anytime.
  5. Compliance: Maintain traceability records, comply with tax laws, prevent fraud.
  6. Website Improvement: Analyze traffic via Google Analytics to improve user experience.

4. Cookies & Tracking Technologies

We use cookies and similar tools for:

  • Essential Cookies: Site functionality, form submissions.
  • Analytics Cookies: Google Analytics to understand site traffic. IP addresses are anonymized.
  • Marketing Cookies: Meta Pixel, Google Ads to measure ad performance and remarket to B2B visitors.

You can disable cookies in your browser settings, but some site features may not work.

5. How We Share Your Information

We do not sell your personal data. We share it only when necessary:

  1. Manufacturers/Principals: For design registration, price support, or warranty claims with Samsung Electro-Mechanics, Walsin, etc. Covered under NDAs.
  2. Service Providers: Logistics partners like Bluedart/DHL, payment gateways, cloud hosting, CRM tools. They are bound by confidentiality.
  3. Legal Compliance: If required by law, tax authorities, or to protect our rights.
No Sale of Data: We will never sell, rent, or trade your business contact information to third-party mailing lists.

6. Data Retention

We retain business contact and transaction data for as long as you have an active account or ongoing business relationship, plus 7 years for tax/audit purposes. Inquiry data is deleted after 3 years of inactivity unless you request earlier deletion.

7. Your Rights Under DPDP Act, 2023

You have the right to:

  1. Access: Request a copy of personal data we hold about you.
  2. Correction: Ask us to correct inaccurate or incomplete data.
  3. Erasure: Request deletion of your data when no longer needed for business/legal purposes.
  4. Grievance Redressal: Contact our Grievance Officer for any privacy concerns.
  5. Withdraw Consent: Opt-out of marketing emails via the unsubscribe link.

To exercise these rights, email us at the address below. We will respond within 30 days.

8. Data Security

We use industry-standard security measures including SSL encryption, access controls, and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may link to manufacturer sites like samsungsem.com. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our services are intended for B2B customers only. We do not knowingly collect data from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. The “Last Updated” date will change. Continued use of our site after changes means you accept the new policy.

Grievance Officer & Contact

Per the DPDP Act, 2023 and IT Rules 2011:

Space Micro Devices Pvt Ltd

Grievance Officer: Dinesh Kumar

Email: support@spacemicrodevices.in

Address: Plot 35, Technocrat Industrial Estate, Balanagar, Hyderabad, Telangana 500037, India